At the moment, the majority of our products are shipped by courier, that is why PO Box (Poste Restante, Fermo Posta) is not applicable. For a safe delivery, we need a valid address.

Delivery

The medicines we offer are manufactured and shipped from UK and other European contries.
Shipments are delivered by registered mail (Air Mail Registered)

Order cancellation

Please note that we accept order cancellations only within 12 hours after your order has been placed. If you wish to cancel your order, you should contact our support team via Online Support Service or email and let them know of your decision. If you contact us after 12 hours, no order will be canceled.
Be sure to include a valid address on the form. We recommend you to double check before placing your order. Any mistake may cause the non-delivery of the order. If you have noticed that the address is specified incorrectly, contact us as soon as possible to inform of the matter

Refund

The medicines we offer are generic equivalents to their branded counterparts. We guarantee that they are chemically the same and have the same medical effect.
In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem.
Before contacting us, please make sure you take the right dosage of the product and follow the Instructions of use. Remember that the effects can be slowed down by fatty food and alcohol you take prior to the pill.
In the case of non-delivery of the product within 30 days after shipment, please contact our Customer Service.
We remind our customers that we can not make a refund when you make a payment by debit card. In this case we can only reship your order.
The refund procedure usually takes 7/14 business days, after this period the refund will be reflected to your credit card and will appear in the extract from the next month.
We will not tolerate the chargeback with your credit card in any case and customers willing to do this will immediately be prevented from making any future purchases on our website.
If there is a problem, we will try to find the best solution to solve it.
That's why we structured the reshipping and refund process.

Terms and Conditions

The site owner can not be held responsible for the treatment or the proper use of the products they have supplied. It's the buyer's responsibility to use any products supplied under the advice of a doctor.
The online pharmacy is responsible for ensuring that the product is correct in amount and resistance, and provided to the customer properly. Product liability lies are only attributable to the supplier.
The online pharmacy may not be in compliance with importation requirements and regulations of the country of destination. This remains as final responsibility of the buyer.

 

For buying medications on our site it is required the legal age provided in your country. If you are not of legal age, please do not order on our site.

Privacy Notice

We recognize your right to privacy and we are committed to protect your privacy. We use the information we collect on our site to offer a higher shopping experience. And also to inform you about products and services whenever we believe it's necessary. We will not send any email with the promotion or marketing purposes. We always respect your privacy.

Details of your account

When you place an order, we will ask you to set up your account information and log-in, which includes your name, email address, postal address, credit card number and expiration date, as well as some other information. Using your account information, we will only contact you if we are unable to process your order or have a problem with any of its data. We will not sell your data. You can always access your account using the log-in to our website and change your information whenever you want.

Security

Appropriate physical, electronic and management procedures are in place to safeguard and secure the information that we collect online. Your credit card details are always stored in encrypted form in a limited access to the database that is remote from the database of our website so that it's not connected to the Internet, to keep it protected from hackers.

Unsolicited E-mail (SPAM)

Your privacy is very important for us. We assure you that, in accordance with the legislation on our privacy, we do not disturb our list of customers, except for information related to issues on an order placed.

General Notice

For the purchase of medicines you must be at least 18 years. So if you are under 18, please do not place an order.